Help Centre
Sealing liquids, soups and wet foods
Freeze first. That's the whole trick — here's how, and what to do with marinades.
Sealing liquids, soups and wet foods
Freeze first. That's the whole trick — here's how, and what to do with marinades.
Bag size guide — what actually fits in each size
S, M, L and XL in real food terms — and which size people wish they'd bought more of.
Bag size guide — what actually fits in each size
S, M, L and XL in real food terms — and which size people wish they'd bought more of.
Warranty, returns, and how to get a replacement...
12-month replacement warranty, 30-day money-back guarantee, and how to get a cracked nozzle replaced free.
Warranty, returns, and how to get a replacement...
12-month replacement warranty, 30-day money-back guarantee, and how to get a cracked nozzle replaced free.
How long to charge the Turbo Seal Pro, and how ...
About two hours to full. The ring on top turns blue. Roughly 100 bags per charge.
How long to charge the Turbo Seal Pro, and how ...
About two hours to full. The ring on top turns blue. Roughly 100 bags per charge.
My bag re-inflates overnight
The bag was tight when you sealed it and puffy by morning. Four causes, in order of likelihood.
My bag re-inflates overnight
The bag was tight when you sealed it and puffy by morning. Four causes, in order of likelihood.
The bag won't deflate, or the vacuum won't start
Nine times out of ten this is the top of the bag, not the machine. Here's the 30-second check.
The bag won't deflate, or the vacuum won't start
Nine times out of ten this is the top of the bag, not the machine. Here's the 30-second check.