Help Centre
Shipping, delivery and payment options
Free shipping over $100, Afterpay at checkout, and where to track your order.
Shipping, delivery and payment options
Free shipping over $100, Afterpay at checkout, and where to track your order.
It stops after a few seconds
Work through these four in order — most units that cut out early are doing it for one of two reasons.
It stops after a few seconds
Work through these four in order — most units that cut out early are doing it for one of two reasons.
Labelling your bags — what pen to use
A whiteboard marker wipes off and re-writes. Here's what works and what stains the bag permanently.
Labelling your bags — what pen to use
A whiteboard marker wipes off and re-writes. Here's what works and what stains the bag permanently.
How many times can I reuse a bag?
30–50+ uses. What actually ends a bag's life, and how to tell when one is done.
How many times can I reuse a bag?
30–50+ uses. What actually ends a bag's life, and how to tell when one is done.
Washing your bags, and getting the smell out af...
Hand wash, air dry properly, and the bicarb trick for when chicken or fish leaves its mark.
Washing your bags, and getting the smell out af...
Hand wash, air dry properly, and the bicarb trick for when chicken or fish leaves its mark.
What can I vacuum seal? Foods that work, foods ...
A plain list — seal it now, freeze it first, or don't seal it at all.
What can I vacuum seal? Foods that work, foods ...
A plain list — seal it now, freeze it first, or don't seal it at all.